Trade Me

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Trade Me, the place where Kiwis buy and sell online. They are currently the leading online marketplace in New Zealand over dominating the market. This spans from auctions to fixed-priced sales for new and used goods.

Started in 1999, and a young computer consultant named Sam Morgan founded a small website called Trade Me. According to folklore, Sam designed Trade Me after a frustrating experience buying a heater for his chilly flat.

Whether that’s a true story shall remain a tale of yore; nevertheless, the fact remains that Sam was fed up with other websites that didn’t cater well to Kiwis, and he reckoned he could offer something better.

It was a novel concept; people sending money to sellers they’ve never met, for goods they’ve never seen. Sam single-handedly built the site and ran it out of his small Wellington flat and, within two days, Trade Me had its first twenty registered users.

More than ten years on, Trade Me has become a household name.

The core idea of Trade Me is simple: they connect people and businesses, and provide them with the information and tools they need to undertake a transaction. 

Downsides : Although they have a simple, easy to use platform, they are over charging customers in every single department. There are more and more complaints from the New Zealand population regarding the rising fees. Since introducing their success fees for every item sold and their upfront fees for larger items the company has become money driven, rather than maintaining high customer satisfaction.

Trademe NZ Post Image

Visit the Site to Post

Trade Me, the place where Kiwis buy and sell online. They are currently the leading online marketplace in New Zealand over dominating the market. This spans from auctions to fixed-priced sales for new and used goods. Started in 1999, and a young computer consultant named Sam Morgan founded a small website called Trade Me. According to folklore, Sam designed Trade Me after a frustrating experience buying a heater for his chilly flat. Whether that's a true story shall remain a tale of yore; nevertheless, the fact remains that Sam was fed up with other websites that didn't cater well to Kiwis,…

THE BREAKDOWN

Customer Service
Customer Benefits
Page Design & Look
Messaging System
Posting Free Ads
Email Support & Communication
More than just Classifieds
Overall Ease of Use
Overall Customer Experience

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